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BPC FAQs
What is the seating capacity of the theater?
The Berklee Performance Center seats a total of 1220, with 744 of the seats downstairs in the Orchestra section and 476 located upstairs in the Mezzanine, 1st Balcony and 2nd Balcony.
How do I buy tickets?
Please visit our Box Office page
Why are tickets for some of your events available through Ticketmaster while other are not?
The Berklee Performance Center hosts two kinds of events, those sponsored by Berklee College of Music and those presented by outside promoters who rent the theater (also known as professional shows). Tickets for Berklee sponsored events are only available at the Berklee Performance Center Box Office. Events presented by outside promoters are usually available through Ticketmaster, as well. All events available through Ticketmaster will be listed with a link to their website on the Events Calendar page of this site. If a show does not have a link to Ticketmaster, then tickets are only available at the Box Office window.
Is it possible to reserve tickets over the phone through your box office?
The Berklee Box Office does not take phone orders or reservations. Tickets for college sponsored events are only available at the Box Office window. For professional events held at the theater you may purchase tickets over the phone by calling Ticketmaster at (617) 931-2000. You may also order tickets through their website at www.ticketmaster.com. Click here for wheelchair and accessible seating ticket purchases.
What are the convenience charges added to the price of tickets?
The Ticketmaster network provides patrons with various ways to purchase tickets without having to come to the Box Office in person. For this service, a convenience charge is applied to the face value of each ticket. To avoid this convenience charge, you may purchase your tickets in person at our Box Office.
Can I get a refund on tickets I purchased? Can I exchange tickets for another show or for better seats?
If a show is cancelled or postponed, ticket refunds will be available at point of purchase. Otherwise, all sales are final. There are no refunds or exchanges.
How do I get there?
Click here for directions.
Where can I park?
Click here for parking information.
What restaurants are nearby?
Click here for a list of nearby restaurants.
What hotels are in the area?
The Back Bay Hilton, Sheraton Boston and Eliot Hotel are all located within two blocks of the theater. Click here for a complete list of hotels in the vicinity.
What is appropriate dress for performances?
Since the types of shows vary greatly, there is no formal dress code for the theater. Dress for most performances is casual. To inquire about a specific show, please call our Box Office at (617) 747-2261.
Do you have a mailing list?
Berklee now has a monthly news and events e-mail newsletter. Please see top left corner of this page to sign up. In addition, all of our events are listed in the Events Calendar section of this website. We also have printed event calendars available for pick up at the Box Office window.
Can I bring a camera or audio/video recording equipment?
Most performers do not allow duplication of their performances, so cameras and audio and video recording devices are strictly prohibited. For information regarding a specific event, call the box office at (617) 747-2261 on the day of the show.
Does the theater have a coat check or a place to store bags/luggage?
There is no coat check area in the theater. For security reasons, we are not able to store bags or luggage during an event. All bags, briefcases, musical instrument cases, etc. are subject to search as you enter the theater.
Do you have a lost and found?
The lost and found area is located in the Box Office. Call (617) 747-2261 during business hours to inquire about lost belongings.
What is your ticket policy for children?
All children need a ticket to enter the theater. Prices vary per event and discounts are sometimes available for children. Call the Box Office at (617) 747-2261 for information on a specific event.
What are your Box Office hours during a show?
The Box Office will open at least two hours before showtime and will remain open one hour into the performance. Will call is usually available two hours prior to showtime.
When do doors open for an event?
Doors open approximately 30 minutes before the scheduled start time of the event.
Do you sell refreshments at the theater?
Food/beverage is not permitted in the theater.
Do you sell merchandise at the theater?
Sale of merchandise is determined by the artist, so availability will vary show to show.
What is your inclement weather policy?
For up-to-date information regarding event cancellations due to weather, call the Box Office at (617) 747-2261.
How can I get information about upcoming events at the Berklee Performance Center?
Visit the Events Calendar section of this website, or phone either our recorded concert line at (617) 747-8890 or the Box Office at (617) 747-2261.
How can I get information about upcoming events in other performance spaces at the college?
Visit the Events Calendar and News sections of the Berklee College of Music website or call the concert line at (617) 747-8890.
How can I get more information about Berklee College of Music?
A good place to start is the Berklee College of Music website. The main phone number for the college is (617) 266-1400. The operator can direct you to the appropriate department within the college.
What department should I call to hire Berklee musicians for a private event?
Call the Career Development Center at (617) 747-2246.
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